Immediate superior
Sales Support Team Leader
Duration of the display
January 12th to February 12th 2021
Type of employment
Full-time, Permanent
Job purpose
Are you an experienced sales team player looking for a fresh challenge and an opportunity to further advance your career? If you are highly flexible and adaptive out-of-the-box thinker with sharp analytical and problem-solving skills, able to multitask in a fast-paced environment, we have the perfect job for you!
Company overview
Plasticase is a Canadian company with a clear mission: design, engineer and manufacture the highest quality injection molded plastic cases in the world. We are the owner of NANUK “The Evolution of Protection”, a complete line of waterproof and impact resistant protective cases rated for military, but designed for all industry professionals. With innovative features like the patented Powerclaw latch, rugged NK-7 resin and a distinctive style, NANUK instantly earned global recognition while capturing significant international market share. NANUK professional protective cases are now distributed in over 50 countries worldwide.
Tasks and Responsibilities
We are looking for an experienced and well-organized Sales Assistant to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to maximize their performance and keep up to date with development on the company:
- Coordinate sales effort with team members and other departments
- Prepare and fill important documents
- Provide training on the different platform the sales team is using
- Provide training on products
- Communicate relevant information to the sales team
- Respond to complaints from customers and give after-sales support when requested
- Ensure the adequacy of sales-related equipment or material
- Store and sort financial and non-financial data in electronic form and present reports
- Identify shortcomings and propose improvements
- Ensure adherence to company policies/events
- Assist in the preparation and organizing of promotional material
- Weekly reporting to his superior
Qualifications
Education :
College degree or any other specialization considered relevant
Requirements :
- Proven experience in sales and customer service
- Customer Centric
- Excellent knowledge of MS Office (Advanced Excel and Power Point skills)
- Experience working with CRM
- Experience and knowledge of Microsoft Dynamic Great Plain (an asset)
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- Ability to multi-task, prioritize and manage time effectively
- Ability to create and deliver presentations tailored to the audience needs
- A team player with high level of dedication
- Certification in sales or marketing will be an asset
- Flexibility and availability to special events
Experience :
Minimum of 3 to 5 years’ experience in an administrative position or customer service.
Technical and Professional skills
- Excellent verbal and written communications skills (English and French)
- Ability to work in a team environment and to communicate with customer service and production team
- Excellent Computer skills (MS Office)
- Excel intermediate to advanced
- Strong listening and presentation skills
How to submit your application
It will be a pleasure to receive your Curriculum vitae either by :
- Email to the following address : jobs@plasticase.com
- Fax to : 450-628-7801
Visit us at www.plasticase.com and on
We will contact selected candidates for an interview.
