I ordered an aluminum bezel and received the wrong one but they quickly responded and sent me the right one. I am very happy with this product.
I have started to dabble in underwater photography and need to take all my camera gear with me when I travel. I have a rolling case and wanted an insert to strap gear to. With some measuring, a template, some power tools, and electric cord- it is exactly what I was hoping for!
Awesome product that I would recommend and buy again
love nanuk products, and the custimer service is excellent. but you guys have a few issues:
1. you repeatedly send the wrong items (butbyou oet me keep the originals rather than send them back to you, so thats good i guess)
2. your shipping is incredibly slow (over 1wk coast to coast)
3. most of the time i never even get a shipping confirmation email or tracking until after item is delivered, or at all...
please send swag or other free stuff and ill change my rating ;)
I ordered the bottom Lexan panel for the 910 case and about 8 days later I received the top panel. I emailed a few times with no answer. Then, after about 4 or 5 days, they emailed back and said they would send the proper stuff. Of course, shipping took about another week. So, it was a very lengthy process to get what I wanted, but the quality is top notch. I definitely recommend these cases for a wide variety of projects, unless you are on a strict deadline for when you need it. I understand shipping is not necessarily in the control of the company...to a degree, but the wait, along with being ignored for several days in between caused me to give the product 4 stars vice 5.